Monthly Archives: March 2016

In case of an Internet Outage

When the Internet in your area is “out” or you have been advised of a scheduled temporary outage, your RezExpert system will not be available. This is beyond RezExpert’s control, however there are some procedures you can follow to get access to RezExpert until your internet service returns. Different Location Log into RezExpert from a […]

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What do the Time Out messages mean?

RezExpert has implemented session dialogs that will appear ONE minute before your session is about to end. 1 – RezRobot Session Dialog (Online Booking page) This dialog box will appear if a client takes too long to make an Online Booking. NOTE: This does not appear a minute before the session is to expire. 2 […]

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Creating a Custom Check-In Form

The System Label Manager will allow you to create your own Check In Form, or other custom forms, utilising the Wildcard drop down selection, and Client Image Library. System Label Manager Click Admin from the Menu Bar, expand out Administrative and select 3. System Label Manager. The System Label Manager panel will allow you to […]

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Wildcard Glossary

Wildcards are available to help customise your emails and reports. All Custom Fields created automatically have a Wildcard created. Alt_Confirmation_Number: Alternate Reservation Confirmation Number entered on Corporate; Travel Agent; Wholesaler ; Channel reservations. Alt_Grid_Label: Alternate Grid label listed in Reservation. Cancel_Amount: Reservation charges cancelled. Cancel_Comments: Comments entered into the Cancellation Comments box at time of […]

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