Want to refund a Security Deposit but there is no option with Paytrace Processor

* For Paytrace Processor Credit Card Processing Method ONLY

We are able to take the $250 Security Deposit but when we go to refund back the security deposit, there is no option to pull up the client's credit card.

  • This depends on if it is a FULL refund or a PARTIAL refund.
  • If it is Full refund: you can click CHG and choose option to refund to processor.
  • If it is a Partial refund: you will need to use Other Payment and the Virtual panel of the Processor to make the settlement correct.
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